FAQ

What do you make the food from?

The food is made from polymer clay, it is a clay with a plastic base and with this we can introduce plastic resin for things that appear to contain a liquid substance. The food is therefore inedible but will not fade or disintegrate.

What scale do you work in?

We generally work in 1/12th scale. A 12 inch diameter birthday cake would be 1 inch diameter in miniature. We also work in 1/24th scale so the birthday cake would be ½ inch in diameter. We can make in 1/48th scale also but some detail may be lost.

Do you accept commissions?

Yes! Andi loves doing commission work. You will need to provide an idea (preferably a picture or a photo) of what you would like and stipulate which scale you need it reproduced in. We will contact you with a quote before any work commences. Current workload will dictate how long the piece will take but we will keep you informed of the progress.

Can you replicate any wedding cake?

Yes! Simple or extravagant we can do it for you. Just contact us for a quote.

 

Do you make real wedding cakes and occasion cakes too?

 

Yes! We work in conjunction with a company called Cakesy and Bakesy. Cakesy and Bakesy have a combined experience of over 20 years in baking and cake decorating. Also based in Maidstone, Kent, 'Cakesy and Bakesy' work with Miniature Cafe to offer their clients the opportunity to own a scale replica of their special cake. That means that once the day has passed, you can have a permanent reminder of the day. It is something that has proven very popular and is a wonderful way to preserve your memories.

After real cake? Fill in our enquiry form marking it for the attention of Emma, Cakesy and Bakesy and we'll get back to you...

Do you make miniatures suitable for children?

The pieces Andi makes are normally suitable for collectors only. The materials used in construction are not generally child friendly.

I have a deadline for this order… Can you help?

Andi will try to accommodate as best she can. Unfortunately commercial projects normally carry deadlines and so we may have to say we cannot manage it but we will do our best for you.

Do you ship outside of the UK?

Yes! Most of our work goes overseas; it is always well packaged and insured to countries that will allow. You may wish to enquire first if you are concerned.

Is the postage really FREE?

Yes! We are one of the few dealers that still ship free of charge. Our prices do not differ between our online store and the shows we attend either. The way we see it; if we cant visit you, you can visit us! See our note on the 'News' page regarding the Royal Mail industrial action...

Can I exchange my items?

Yes! As long as they were not custom made we can exchange them for you. If you are outside of 30 days we will give you vouchers to the value of the item. Within 30 days you are welcome to ask for a refund.

Copyright Miniature Cafe 2006